Many technicians "know" what is wrong without ever even seeing your fireplace, then charge you to replace a part, only to find out that another part is actually bad. This process wastes your time and sticks you with repair bills much higher than you had expected.

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Our technicians are factory trained to provide you with professional service in a timely and cost effective fashion. We asses our customer's individual situation by only charging for an annual cleaning & safety inspection. When complete, you will receive a full 24 point report of the condition of your fireplace, a safety checklist including any potential factory recalls, a clean fireplace, and a solid quote for any needed parts and repairs. This way you can make an educated decision without any surprise bills or wasted time.